These terms govern access to Armalo Vibe Cloud. Last updated July 22, 2026.
These Terms, together with incorporated documents, govern Armalo Vibe Cloud. By creating an account, accessing a workspace, purchasing a plan, or using the Services, you accept them. If you act for an organization, you represent that you can bind it. A signed agreement controls where it conflicts; the DPA controls personal-data processing conflicts.
You must be at least 18, have capacity to contract, and be permitted by law to use the Services. Paid plans are intended for business or professional use. You are responsible for ensuring your authorized users are eligible.
Provide accurate account information and protect authentication methods. Personal logins may not be shared and each seat is assigned to one user unless an order form says otherwise. Organization administrators may manage workspace membership, permissions, integrations, content, and billing.
Starter is $5 per month, with BYO model keys and up to 3 seats. Team is $49 per seat per month plus usage, up to 25 seats. Enterprise & Agency is custom. Agent Box is $19 per month where offered. Available credit packs are $20, $100, and $500. Recurring plans auto-renew unless canceled before renewal. One credit equals one cent of eligible agent work; consumed credits and incurred usage are non-refundable. Eligible initial or renewal cancellations requested within 14 days receive a prorated prepaid-subscription refund, excluding used credits, incurred usage, permitted processing costs, and approved non-cancelable charges. The AI Sales Operator Academy is a separate, standalone one-time purchase (currently $1,000), not a subscription and not eligible-employment consideration; buyers may request a full refund within 14 days of purchase by contacting support, after which the purchase is non-refundable and workspace access is revoked upon a processed refund.
Subject to these Terms and applicable fees, Armalo grants a limited, non-exclusive, non-transferable, non-sublicensable right to use the Services for internal business or professional purposes. You may not resell the standalone Service, reverse engineer non-public source, or bypass limits, controls, security, or metering.
You retain all right, title, and interest in prompts, code, files, data, messages, configurations, and other User Content. You grant Armalo the limited rights needed to provide, secure, support, and improve the Services, comply with law, and enforce these Terms. Workspace content is not used to train general-purpose AI models by default; training requires affirmative opt-in.
As between you and Armalo, you own Output to the extent permitted by law. Armalo assigns any rights it may have, subject to third-party rights and law. Output may not be unique and may be inaccurate, incomplete, biased, or unsafe. You are responsible for legal, factual, security, licensing, and technical review before relying on it.
You must comply with the Platform Rules. Do not violate law or rights, distribute malware, steal credentials, conduct unauthorized surveillance, access systems without permission, evade safeguards, interfere with the Services, or probe vulnerabilities outside written authorization or the published security program. Apply human review and approvals appropriate to risk.
Current service status may be published at /status. Starter is best effort. Team has no contractual uptime SLA unless an order form says otherwise. Enterprise may receive an SLA under a signed order form. Operational status does not create a warranty.
Model, identity, payment, repository, integration, and hosting providers are governed by their own terms where you bring credentials or accounts. Armalo may transmit the instructions and content needed for your selected service and is not responsible for third-party acts, outages, policy changes, or content.
The Privacy Policy covers Armalo’s controller activities. When Armalo processes personal data in User Content for a business customer, the DPA governs. EU-primary hosting uses Hetzner in Germany and Finland with Cloudflare at the edge; enabled E2B sandboxes may run in EU or US regions.
Read the Data Processing Addendum →You may terminate by canceling subscriptions and deleting your account. Armalo may terminate for material breach, law, abuse, or material security risk, or for convenience on 30 days’ notice. A convenience termination of a paid plan includes a refund of unused prepaid subscription fees. Accrued payment and surviving provisions remain effective.
Armalo may narrowly suspend an account, workspace, integration, run, deployment, or feature for abuse, security threats, non-payment, law, or material breach. Notice and an opportunity to cure are provided when circumstances permit. Immediate suspension may occur where delay increases harm or risk.
THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARMALO DISCLAIMS EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. ARMALO DOES NOT GUARANTEE UNINTERRUPTED SERVICE OR THE QUALITY, ACCURACY, ORIGINALITY, LEGALITY, OR FITNESS OF OUTPUT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES. AGGREGATE LIABILITY IS CAPPED AT FEES PAID OR PAYABLE DURING THE 12 MONTHS BEFORE THE EVENT, SUBJECT TO A MINIMUM AGGREGATE CAP OF US$100. The stated carve-outs and liabilities that cannot lawfully be limited remain outside the cap.
You defend and indemnify Armalo against third-party claims from User Content, unlawful use, or material breach. Armalo defends and indemnifies you against a claim that the unmodified Platform infringes a United States patent, copyright, or trademark, subject to the stated exclusions, notice, cooperation, defense, and settlement terms.
Delaware law governs without conflict-of-law principles. State and federal courts in Delaware have exclusive jurisdiction unless a paid customer and Armalo agree to arbitration in an order form. Before filing, each party gives notice and 30 days for good-faith resolution, except for urgent relief.
Armalo may modify these Terms with at least 30 days’ notice before a material change, unless law or urgent security needs require earlier effect. Continued use after the effective date constitutes acceptance where permitted. Signed order forms and DPAs are not amended solely by changing these Terms unless they expressly allow it.
Assignment, severability, waiver, entire-agreement, independent-contractor, force-majeure, notice, electronic-acceptance, and English-language terms apply as stated in the complete agreement. Purchase-order terms do not modify these Terms unless Armalo agrees in writing.
Questions and formal legal notices: Armalo Inc., 2108 N St Ste N, Sacramento, CA 95816, US, legal@armalo.ai, (415) 463-8879. Identify the customer, workspace, issue, and requested response.